I went to a new audiologist awhile back; one of my hearing aids needed some adjusting. An African-American man sat hunched over a desk focused on his work. He turned briefly to acknowledge my presence, "I'll be with you in just a moment." There wasn't much warmth in his voice; it was rather gruff.
Several minutes later, he got up from his desk and came over to where I was sitting. "How can I help you?"
I'm having some trouble with one of my hearing aids and I was wondering if you could adjust it. He took it from my hands and looked it over. While he was examing it, I asked about the picture he had on his desk of a woman and a little boy. The man's face changed immediately. It was like a doorway opened and light poured out.
"That's my wife and two-year old son. I have another one on the way."
He asked me about myself and I told him that my husband and I had moved to Kansas City from Florida. The conversation flowed easily between us.
The man looked up at me over the top of his spectacles. "I'm supposed to charge you for this," he said. Then he smiled. "But I'm not going to."
"Well, thank you." I smiled back. "What a nice surprise."
Then I remembered the SMILE Award card that I had slipped into my purse a couple of days before, just in case I observed an act of kindness.
"Here, I have something for you." I handed him the small, orange and yellow card which says: You have been observed making a difference by doing the following:
"You have made a difference in my life today by your act of kindness and I want you to have this. Feel free to pass it on to someone else."
The man looked down at the card for a moment. When he looked up, tears were pooling in his eyes.
"Thank you. You've made my day," he said.
I walked out of the audiologist's office feeling great. We had come together on that day and shared our light with each other. Who knows what kind of day that this man was having before I came. From the tone of his voice when he greeted me, it didn't seem to be a good one. But in our brief time together, we connected on the heart level. We both gave and we both received. It was a satisfying and uplifting exchange of energy.
If you'd like to find out how to obtain SMILE Award cards, go to www.smilemovement.com or email [email protected] .